Bandio Co Policies

Thank you for shopping at Bandio Co. Here are some things I would like you to know.

Current Offerings: These are headbands that I have made and are ready to ship. Please allow 3 business days for processing of orders.

Product Availability: Products are sold on a first-come, first-served basis. When colors sell out, they will likely not return. If there is high demand for a color, I can try to obtain more fabric, but doing so isn't always possible. 

Product Variability: Because my headbands are cut and sewn by hand, there will likely be some variability in the sizing. If you have a problem with the sizing of your headband, please email me at info@bandioco.com. Additionally, all fabrics are slightly different. Please read product descriptions to get a better idea of fabric weight, content and feel.

Pre-sales: Pre-sales are products that are not made yet and will be produced after the presale has been closed. Turn around time presale products is 7-10 days. Please be patient as it is just me here running the show. If you have any questions about this, please email me at info@bandioco.com.

Shipping: Please allow 7-10 days for shipping. As I am still a very small operation, I will ship out as often as possible, but due to unexpected personal delays, shipping delays, etc, order early with plenty of time to get your headbands. 

Returns: I currently do not accept returns but if you have a problem with your order, please email me.  I am more than happy to fix any issues. Thank you for your understanding. 

If you have any other questions, please email me! Thank you for your patience as I grow my business.